When a financial institution faced a data breach involving 300K documents, many of them scanned, Lighthouse partnered with outside counsel to deploy a novel GenAI workflow for PII extraction and linking. Traditional OCR risked losing formatting and data ownership connections, but the AI approach preserved these links while capturing both standard and client-specific PII, such as account numbers and jurisdiction details. Midway through review, the team quickly adapted prompts to add business-level account data without re-review delays. The solution identified 30 PII components, maintained accuracy and integrity, and delivered $550K in savings, expediting the breach response.

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