Case Study

Nouvo City Hotel

Nouvo City Hotel

Pages 2 Pages

Nouvo City Hotel About our client NOUVO CITY HOTEL is a 279 room, 4-star boutique hotel in Bangkok. After transforming their online presence with a new website and booking engine, the team at Nouvo City were searching for a direct booking platform that could help them to manage their parity, engage potential guests and deliver a phenomenal online experience. Triptease has proven to be the perfect fit. Challenge Nouvo City was struggling with increasing OTA commissions and rising levels of undercut rates before partnering with Triptease. In some instances, the hotel was being charged 25% in commission by their distributors despite agreeing to 15%. Nouvo City had worked hard to maintain a healthy relationship with OTAs, but the team realized they had to protect their right to sell roo

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