Case Study

Not-For-Profit Australian Health Insurer Peoplecare

Not-For-Profit Australian Health Insurer Peoplecare

Pages 2 Pages

Our Customers Speak for Our Solutions An OAISYS Case Study Sydney, Australia Not-for-profit Australian health insurer Peoplecare has over 23,000 members and is renowned for its service quality and dedication to its members. In both its primary call centers and remote locations the firm handles between 6,000 and 7,000 calls a month. In the past, the company used spreadsheets and incidental review of calls through its phone syst

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