SUCCESS STORY Ensure site speed and availability across all online properties Identify performance issues with third-party tags on their sites Evaluate potential performance degradation of third-party marketing tags before going live Easily share performance data with other departments and vendors Norwegian Cruise Line Holdings partnered with Catchpoint to: OBJECTIVES Given the nature of the Norwegian Cruise Line’s site functionality, as well as their global user base across their dierent brands, they required an end-user experience monitoring (EUM) tool that would allow them to optimize their customer experience at every step of the buyer’s journey. Moreover, they needed a solution that would not only alert them when any component – rst- or third-party – fails to perform as need

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