The Challenge With an outdated, paper-based expense management process, Northeast Treatment Centers (NET) struggled to manage its 400 expense reports and 800 invoices each month. With manual, inefficient workflows, there was huge potential for duplicate invoice payments and an overall lack of insight into spend. To make matters worse, invoices were batch imported, which disallowed for individual approvals and denials within the batch – it was an all or nothing system. According to Robert Ferrandino, Controller at NET, this process ultimately led to an unacceptable level of risk for untimely payments and mis-postings. On the expense side, mileage tracking was a huge time-suck for both travelers and approvers who had to manually calculate and verify each and every trip. NET knew th

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