Driving Operational Performance by Improving Time-to-Information for Executives Case Study: NORTHBAY HEALTHCAREQuick Facts: “The web-based navigation is much more simplistic so there isn’t much of a learning curve for our users to conquer.” Paul Alcala, Vice President and Chief Information Officer NorthBay Healthcare deployed Dimensional Insight ® ’s dashboard, reporting and analytics suite, Diver Platform (Diver), in response to requests from the organization’s senior leadership team for timely access to standard reports on key operational metrics. For the past few years NorthBay’s focus had been on implementing and deploying world-class health information systems. The health system had scores of data and now needed to focus on creating an information delivery system t

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