Decreasing Newborn Readmits by 24% with Help of Analytics Case Study: MUNSON HEALTHCARE KEY TAKEAWAYS ? With Diver ® , Munson Healthcare was able to reduce the number of newborn readmissions in the health system by 24% over a two-year period. ? Diver helped uncover opportunities for improving clinical documentation in one Women & Children’s department, resulting in increased staff training and engagement, and improved financial performance. ? As a result of several initiatives supported by Diver, Munson Healthcare’s Women & Children’s department was able to improve its Press Ganey patient satisfaction scores by 14% over three years. ? Munson Healthcare’s pharmacy department built an alert system that allowed for interventions if certain patients were prescribed antibiotics to

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