Case Study

North Dakota IT safeguards citizens with integrated, AI-driven security operations

North Dakota IT safeguards citizens with integrated, AI-driven security operations

North Dakota Information Technology (NDIT) transformed its cybersecurity operations using Palo Alto Networks' Cortex platform. By unifying over 600 state entities and automating incident response, NDIT cut daily alerts from 16,000 to under 60 and resolves 99.6% of incidents automatically. The system manages over 250,000 endpoints, delivers savings equivalent to 8–10 SOC analysts, and doubled staff tenure to 3 years. With AI-driven tools, including Cortex XSOAR and XSIAM, NDIT proactively identifies threats and shares intelligence through a multistate cybersecurity command center.

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