p. 1 | adeptia.com © 2015 Adeptia Inc. CASE STUDY » Illinois Department of Employment Security (IDES) CHALLENGE » IDES was faced with manual processing of thousands of WOTC applications, delaying businesses from receiving valuable tax credits. SOLUTION » Adeptia created a fully-automated platform for receiving and processing WOTC applications, dramatically reducing processing time – from months or even years down to days – without adding staff, eliminating a huge backlog of applications, and saving Illinois employers millions of dollars in tax credits. When Tax Credits Get Stuck in the Mud Businesses are glad to take advantage of the Work Opportunity Tax Credit (WOTC) Program. This federal program provides tax credits to companies that hire employees from certain targ

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