Case Study

NIH Federal Credit Union Improves Image and Bottom Line With First Data’s ATM Outsourcing

NIH Federal Credit Union Improves Image and Bottom Line With First Data’s ATM Outsourcing

Pages 2 Pages

When Juli Anne Callis became President and CEO of the National Institutes of Health Federal Credit Union (NIH FCU), she quickly realized a disconnect between the organization’s capabilities and its members’ expectations. “Our members are located around the world, are highly educated, highly compensated, too smart to waste money and too busy to waste time,” says Callis. “It’s imperative that we bring this 70-year-old organization into the

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