KEY METRICS 86% 89% BUSINESS CHALLENGE Hosted by Mersey Care NHS Trust, Informatics Merseyside provides information management and technology (IM&T) services to the local health and social care economy. Informatics Merseyside is responsible for providing quality-driven services that link strategy and innovation to clinical and business need. To meet the highly specialised training needs of its workforce, Informatics Merseyside wanted to

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