NHS Lothian provides a range of primary, community based and acute hospital services for the populations of Edinburgh, Mid Lothian, East Lothian and West Lothian. Employing more than 15,000 nurses and midwives and 2,700 medical staff across 32 hospital sites it is Scotland’s second largest healthcare provider. The Business Challenge NHS Lothian produce a vast amount of medical documents each year, the process followed in the past is one where clinicians use analogue tapes, the information is dictated onto a Dictaphone and then passed onto administration and clerical staff to produce a typed document. This resulted in the risk of tapes going missing, being taped over, misunderstood information on the tapes and a delay in the production of documents. Administration and clerical sta

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