Case Study

NHS Cambridgeshire and Peterborough Clinical Commissioning Group - bringing an end to paper recording & improving patient management

NHS Cambridgeshire and Peterborough Clinical Commissioning Group - bringing an end to paper recording & improving patient management

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CASE STUDY NHS Cambridgeshire and Peterborough Clinical Commissioning Group - bringing an end to paper recording, improving Continuing Health Care patient management and finance processes. BACKGROUND NHS Cambridgeshire and Peterborough CCG (the CCG) commissions a range of health services for its local population. The CCG had been experiencing operational issues with its Continuing Health Care (CHC) management system: keeping track of patients with complex needs was not easy and it was difficult to determine where some of these patients were in the system. In addition, the system was paper-based and the method of referral to and from hospitals and community service providers needed improvement. The process for reconciling invoices was lengthy, with providers sending hard copy inv

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