DATAVAIL DATABASE SERVICES CASE STUDY NGL Energy Partners – "Excellent communication, response times, and friendly customer service” Introduction This case study of NGL Energy Partners is based on a September 2016 survey of Datavail Database Services customers by T echValidate, a 3rd- party research service. “24/7 monitoring and on-call DBAs. Excellent communication, response times, and friendly customer service.” “Datavail has been a key asset in the support of our Oracle EBS. They also are an integral part of our MS SQL Server support team.” “Datavail fills the need for continuous coverage and database administration.” “ Challenges The business challenges that led the profiled company to evaluate and ultimately select Datavail Database Services: Wanted to address the following challenges

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