Database Manager: Datavail provides “excellent quality service from a team of experts.”
Database Manager: Datavail provides “excellent quality service from a team of experts.”
1 PagesDATAVAIL DATABASE SERVICES CASE STUDY Database Manager: Datavail provides “excellent quality service from a team of experts.” Introduction This case study of NGL Supply T erminal Company is based on a September 2017 survey of Datavail Database Services customers by T echValidate, a 3rd-party research service. “Excellent quality service from a team of experts,” emphasized John Olsen, Database Manager for NGL Supply Terminal Company. “ Challenges The business challenges that led the profiled company to evaluate and ultimately select Datavail Database Services: Wanted to address the following challenges when they hired Datavail: Lower costs Provide better coverage of their databases (i.e. 24×7, weekends/holidays) Reduce onstaff turnover or burnout Redeploy and/or augment onstaff resources Use
