CASE STUDY NFI INDUSTRIES THE SITUATION: In 2016, NFI, a fully integrated third-party logistics company with more than 11,000 employees, was confronted with a significant communications challenge. They knew they weren’t reaching or engaging all their employees, and they needed to find a better way to get employees the information they both wanted and needed. With over 300 facilities across North America, 67% of employees were deskless; driving trucks and operating warehouses, they had no access to a computer and no company email. A desktop-based Intranet solution was not the answer to communicating with these individuals. The HR team implemented an employee engagement survey that highlighted some communications gaps. “Our employees asked for more communications, but we di

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