70% 18% 15% 15% Decrease in Bounce Rate Increase in Average Order Value Increase in Time on Site Increase in Conversion Through Search Nextopia Customer Case study CANDY CRATE Industry Confectionary & Gifts nEXtOPIA PrOduCts PLAtFOrM Yahoo! WEbsItE candycrate.com Ineffective site search produced irrelevant results, including out of stock items, and ultimately gave little control over the search results, which led to a high bounce rate and frequent customer service calls. thE ChALLEngE thE sOLutIOn Nextopia improves Candy Crate’s customer experience with seamless search results and filtering capabilities, while increasing conversions and average order value. bEnEFIts Saved time for both customers and employees Better customer experience Customer insights through detailed

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