CASE STUDY Newark Beth Israel Medical Center CHALLENGE: – Reduce creation of duplicate patient medical records – Improve duplicate record merge time – Implement EMPI system-wide, across the enterprise SOLUTION: – QuadraMed EMPI and QuadraMed MediKiosk ™ RESULTS: – Duplicate creation rate reduced from 11.1% to 0.2% – Duplicate merge time reduced by 50% – Estimated gain of a 0.5 FTE on HIM side – Kiosks used by 90%

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