Crea ting an i ntegra ted P a tient a CCess Center DeKalb Regional Healthcare System, headquartered in Decatur, Georgia, is comprised of a 627-bed acute care hospital, a 102-bed hospital and a minor emergency center, a third 100-bed hospital, an outpatient surgery center and 13 primary care sites. Challenge: DeKalb was faced with decreasing customer satisfaction ratings, lower operating margins and soaring duplicate records because of patie

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