Share this Government, State/Provincial/Local Lauren Aaronson Assistant Deputy Commissioner of Business Process Innovation, New Y ork City Human Resources Administration New York City Human Resources Administration Improving the process of applying for supplemental food assistance The New Y ork City Human Resources Administration (NYC HRA) is the largest social services agency in the US. It helps more than three million New Y orkers through over 12 major public assistance programs, including Temporary Assistance to Needy Families (TANF), the Supplemental Nutrition Assistance Program (SNAP), Adult Protective Services (APS), Domestic Violence Services and housing assistance including Emergency Rental Assistance. The agency has more than 14,000 employees, and its annual operat

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