Case Study

Network Convergence Is The Key To A Better Customer Experience

Network Convergence Is The Key To A Better Customer Experience

Pages 4 Pages

Connecting customers and driving business Starbucks has made a habit of taking the lead in customer service innovation. As a destination spot for the Internet generation to tweet and text, and for coffee-loving professionals to work and network away from the office, Starbucks’ success is driven by their ability to provide the best customer experience and connectivity options. “Not only do we need to give customers a reason to stay in the s

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