SERVICE PROVIDER l CASE STUDY l Overview Region Americas Business Challenge • Quicker identification and resolution of network problems that lead to service disruption • Maintaining high levels of customer satisfaction in a competitive mobile market • Smoothly migrate nationwide CDMA network to 3G and UMTS/HSPA, while rolling out new services and mobile handsets NetScout Solution • The nGenius ® solution provides a unified platform to support CDMA2000 networks and UMTS/HSPA networks • Distributed InfiniStream ® appliances for high capacity performance monitoring of the mobile data network Business Value • Protect and grow mobile customer base while managing network infrastructure transition • Greater service and network intelligence to support the mobile network operator’

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