Neptune Society Funeral Home fosters healing with a human touch. Messaging Platform has given us another medium to connect and care for our customers. Text messaging can come in handy, especially when handling sensitive situations like funeral planning. Ronald Haulman, Executive Director of Neptune Society Funeral Home and Cremation Services, has been dealing with sensitive and heartbreaking situations with customers for 25 years. They have been using Podium for two months and have already seen how texting can improve the customer experience. “When we found out that we could text our customers back and forth on the Podium dashboard, our entire strategy for communicating with customers changed,” Haulman said. “Getting reviews when emotional distress is at an all time high for our customers

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