Case Study

Neopost

Neopost

Pages 5 Pages

Neopost SUCCESS STORY FOR HARDWARE AND SOFTWARE TECHNOLOGY Neopost helps cashiers process customer payments 60% faster when it introduces an automated, fully digital payments processing platform, built on solutions from Kofax and DCS FileStore software. Eliminating manual work frees up staff to focus on higher-value tasks and deliver more personalised, responsive service to customers. Challenge Neopost’s quality of technology and efficiency of its processes are two reasons customers choose to do business with Neopost. They count on Neopost’s franking service to keep the mail moving. However, even the most efficient process has dependencies that can slow it down or even bring it to a halt. For Neopost’s franking service, a largely automated process that ensures mail is stamped

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