CASE STUDY LEARN MORE AT SAUCELABS.COM PAGE 1 THE CHALLENGE: OFFERING A STREAMLINED, PERSONALIZED TRAVEL EXPERIENCE Nederlandse Spoorwegen (NS), the national railway system in the Netherlands, plays an indispensable role in millions of people’s daily lives by providing train, bike and car transportation options across the country. To help fulfill the company’s goal of making the door-to-door journey as pleasant as possible, NS offers its users a website and an app for full-service trip planning. The company wanted to better serve customers by providing a more streamlined, inclusive and personalized experience. Its IT team was planning a move from waterfall methodology to agile methodology, which required its testers to significantly scale up the volume of tests. To accomplish this

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