Case Study
Navy Federal Credit Union Enhances Debit Card Usage And Increases Member Satisfaction With Instant Issuance
Navy Federal Credit Union Enhances Debit Card Usage And Increases Member Satisfaction With Instant Issuance
ENTRUST DATACARD CASE STUDY CHALLENGE: Navy Federal Credit Union wanted to enhance convenience for its members, drive service levels and increase member satisfaction with a scalable in-branch instant issuance solution. SOLUTION: An EMV instant issuance program featuring the Datacard® CardWizard® issuance software, Datacard® CE870 TM instant issuance systems with associated supplies and On-Call services. RESULTS: Following a successful gl