Case Study

Instant Issuance Helps Enhance Service Levels

Instant Issuance Helps Enhance Service Levels

ENTRUST DATACARD CASE STUDY CHALLENGE: The waiting period of seven to ten days to receive debit cards in the mail was negatively impacting customer satisfaction. SOLUTION: A card issuance strategy featuring Datacard® CardWizard® financial instant issuance software. RESULTS: The convenience of instant issuance offers long-term benefits for customer service in addition to more revenue through interchange fees that come with faster card activa

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