Nautilus lets Wdesk do the heavy liftingNew tools, old hassles Even with all of her expertise, the consultant felt challenged at becoming familiar with a new reporting process at Nautilus. After the first quarter, she lobbied Kahl to switch to a competing service from a large, traditional printer. “Most of her career she’d worked with the printer, she was familiar with its folks, and she heavily encouraged us to use its service,” says Kahl. In fact, the printer had just rolled out a new external reporting tool. As an additional incentive, it offered Nautilus a free trial of the new product. Kahl agreed to the change—but not without a contingency. “I talked to my contacts at Workiva, and they said that if it didn’t work out with this printer, we could come back. They would

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