Airline’s reporting processes take off with Wdesk T he director of financial reporting for a national airline was in a bind—his senior financial accountant was leaving the company. As the power user of Wdesk for the department, the financial accountant gathered data for the company’s external and internal financial reports and created the documents in Wdesk. Now the director was left to handle that job, in addition to his own. Until he could find a full-time employee, the director hired a contractor to bridge the gap. To save time and let him focus on his work, his Workiva Customer Success Manager (CSM) stepped in and trained the contractor. “It was a huge help,” says the director. “Training a contractor wouldn’t have been a value-added use of my time because I knew that he

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