Case Study

National Valvoline Franchisee Uses UltiPro Perception to Improve Companywide Communication, Boost Employee Satisfaction

National Valvoline Franchisee Uses UltiPro Perception to Improve Companywide Communication, Boost Employee Satisfaction

800.432.1729 ultiproinfo@ultimatesoftware.com www.ultimatesoftware.com UltiPro Perception surveys show our people we value their feedback, and our responses to their input show we’re listening. Anie Chinarian Vice President of Human Resources Henley Enterprises “ “ INDUSTRY Oil Change Station NUMBER OF EMPLOYEES 2,200 KEY BENEFITS - Provided leadership with direct line of communication to employees - Helped reduce turnover through surveys to new employees that measured engagement - Enabled survey completion through smartphones, facilitating feedback OVERVIEW An Ultimate customer since 2012, Henley Enterprises, Inc. is the largest independently owned and operated franchisee of Valvoline Instant Oil Change, with more than 170 locations in 10 U.S. states. CHALLENGE Though

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