An Established Eye Care Practice The team at Regional Eye Associates (REA) didn’t have time to deal with clunky work fl ows, long wait times, and unhappy staff . The fi ve locations spread across West Virginia and Maryland off er a wide variety of eye care solutions, including cataract surgery, LASIK, comprehensive eye exams, and general or specialty care for oculoplastics, cornea, and retina. With a team of board certifi ed and highly experienced medical and surgical ophthalmologists, their expertise in eye care was clear, but solutions to their workfl ow issues were still hazy. They needed objective data from a reliable source in order to make the changes needed to succeed. Relying on Data to Find Solutions: Their previous process for gathering data wasted time and resources. Mis

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