Case Study Murch Pharmacy at Dinas Powys Medical Centre, WalesInitial situation: The former premises of Murch Pharmacy were very small and there was nowhere for the business to expand. When a new medical centre was built, the owner, Linda Jones, decided to relocate: the site provided the opportunity to design a modern pharmacy and develop the business. After evaluating all options for automated dispensing, a CONSIS robot was selected because it would optimise the pharmacy's workflow and had the capacity to manage increasing prescription volumes. Key figures: ? Frequency: 300 customers per day ? Distribution of turnover: 90% POMs, 5% OTC / P-meds, 4% retail, 1% NHS services ? Capacity CONSIS.B4 robot: Approx. 10,000 packages (1,200 lines) ? Performance: 20,000 packages (1

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