Epicor Success Story Munch’s Supply Company Laying the Foundation for 20 Years of Growth and Success Company Facts X X Location: New Lenox, Illinois X X Industry: Heating, Ventilation, and Air Conditioning Supply X X Number of Employees: 270 X X Website: www.munchsupply.com Success Highlights Challenges X X Seamlessly integrate operations and share information in real time with other employees and departments based at 11 separate locations Solution X X Epicor ® Eclipse TM Benefits X X Rapidly accommodate customer needs by completing orders placed any time of day or night X X Offer customers the ability to log into their profiles, review account information, and pay online X X Reduce credit card processing costs by 33 percent Munch’ s Supply Company is one of the leading heat

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