Case Study: Diane Von Furstenberg Multiple Locations, Voice and Data Services: Diane Von Furstenberg Customer Background Diane von Furstenberg founded her prestigious line in 1972. It has since become a global luxury fashion brand celebrated for its bold and creative approach to color and print. Admired for its sensual femininity, DVF now offers a full collection of ready-to- wear and accessories. Establishing itself as a leader of feminine silhouettes in the fashion industry, Diane continues to devote much of her time to her many philanthropic endeavors. Headquartered in New York City, DVF has a global distribution network in over 70 countries and with over 875 points of distribution. This includes 111 DVF owned and partnered stores throughout North and South America, Europe, the

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