Multibillion dollar insurance provider Unum cuts batch service requests by over 60 for its 10,000 employees
Multibillion dollar insurance provider Unum cuts batch service requests by over 60 for its 10,000 employees
1 Pages— BMC is a global leader in innovative software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage. BMC – Bring IT to Life — Case Study BUSINESS CHALLENGE Unum is a leading provider of financial protection benefits in the workplace, serving more than 181,000 businesses in the U.S. and U.K. Unum's IT operations group was handling hundreds of requests monthly for ad hoc workflows to be scheduled by various internal groups. As part of a business-critical transformation of its data center, Unum wanted to empower internal users to run and monitor their own job requests. BMC SOLUTION With BMC Control-M Self Service, developers submit workflows through a fully controlled and audited self-service catalog. Developers and
