Case Study

Multi-Lingual Support Team Delivery

Multi-Lingual Support Team Delivery

Pages 1 Pages

CASE STUDY Telecommunications Company | Multi-lingual Support Team Delivery Volt was tasked with staffing a client’s brand new service desk (10 contractors) within a timeframe of 8 weeks. Operating from 08:00 CET till 19:00 CET, the service desk was to support all the client’s employees across the globe, apart from English speaking countries, by providing support in French, Dutch, German, Italian, Spanish, Portuguese and Hebrew, with all sta

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