Crossref replaced its outdated on-premises system with Sage Intacct to handle rapid growth, automate financial workflows, and eliminate manual data entry. Integrated with SugarCRM, new memberships and transactions now flow automatically, saving over 50 hours per month and $45,000 annually. Sage Intacct generates custom activity-based invoices, speeds revenue recognition, and shortens the quarterly close to three days. Multi-dimensional reporting gives leaders clear insight into product profitability, budget-to-actuals, and strategic trends, improving decisions and operational efficiency.

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