Design and implementation of an IP telephony and network infrastructure What we did After a competitive tender exercise, Maintel (formerly Intrinsic) was selected due to its deep technical Cisco data and voice expertise and its proven track-record in successfully delivering similar projects for other housing associations. We designed and implemented an IP telephony and network infrastructure based upon the latest Cisco Call Manager and Catalyst technologies, underpinned by a managed service across the entire ICT estate. Case study: Housing association For more information on all of our services, visit maintel.co.uk, email info@maintel.co.uk or call +44 (0)344 871 1122. “ The implementation has been equivalent to adding a full-time employee of our IT team. ” Ian Whitwell, Head of

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