Case Study
MSX International
fullscope.com | alithya.com | MSsales@alithya.com | 866 420-7624 MSX International (MSXI) is a business process outsourcing company that pro- vides technology-based services to the automotive industry in over 80 countries. MSXI’s industry expertise, combined with advanced data ana- lytics and custom software solutions, improves the performance of dealership networks by increasing revenue, reducing cost, and en- hancing customer satisfaction. MSXI has more than 5,500 industry experts who provide managed services and retail network solutions to customers including Jaguar Land Rover, Ford, General Motors, Toyota, BMW and Fiat. A better view of customer data MSXI wanted to increase the effectiveness of its global sales team while enhancing its customer relationship management. MSXI nee