CASE STUDY MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to automotive manufacturers with offices across the globe. They combine the industry expertise into technology into BPO, which enables original equipment manufacturers (OEMs) to be more profitable. MSX has been in the market for over 25 years and the company overall has been in existence for 80. A Team With a Mission Was Born Due to the big push coming from the EU’s GDPR, and therefore the global responsibility for information security and compliance, MSX founded a dedicated team in 2017 called the GDPR Initiative, which turned into their Information Security & Compliance Team. Their geographic focus is on three primary regions: Europe, Asia Pacific, and

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