Case Study
MSP Projects 30% Revenue Growth After Partnering with Barracuda MSP
Company: Goodwin PC Services Founded: 1996 Headquarters: Memphis, TN Website: goodwinpc.com Specializations: IT Consulting, Support, Protection and Management Goodwin PC Services also found Barracuda MSP’s support to be a real differentiator. “Other vendors we’ve worked with in the past offered email support only, or they took two to three days to return our calls, which made us look incompetent and unresponsive to our customers, ” says Brian Eason, owner, Goodwin PC Services. “With Barracuda MSP, whether we need assistance with Barracuda Backup, Office 365 Essentials, Email Security, or CloudGen Firewall support, we simply call one number 24/7, and we’re able to talk with a subject matter expert within an hour — and oftentimes immediately. And, after the support call, a Barracuda M