Case Study
MSP Improves Efficiency by 90 percent Using Managed Workplace RMM
BarracudaMSP.com Barracuda Networks • CASE STUDY • MSP Improves Efficiency by 90 percent Using Managed Workplace RMM MSP Improves Efficiency by 90 percent Using Managed Workplace RMM Profile • Year founded: 2008 • Number of employees: 5 • Website: www.itsc-tx.com • Vertical specialty: healthcare Challenge The service provider needed to be able to ensure customers were protected and stable when facing cyberthreats, natural disasters, and other potential impacts, while maintaining HIPAA compliance and network security. Solutions • Used Managed Workplace RMM’s comprehensive reporting to gather data to find new service opportunities • Leveraged built-in security assessment to identify and address security issues in the environment • Saved time and streamlined operations with the Support