Success Story - "MRO" Company Description $900 Million Specialty Print Operation Company Situation and Problem Growing inventory; spend fractured between 20-25 suppliers; significant shipping costs, especially for overnight delivery; substantial ‘crisis’ buys at premium cost; 75% of orders faxed; no reporting; negligible account management. Paladin Actions & Recommendations Evaluated current spend and suppliers; worked with key stakeholders to generate buy-in; introduced solution partner; facilitated contract process; assisted with implementation and follow up Client Results 30+% savings Free next day delivery Enhanced bin/restocking strategy Buffer stock held at local store Online order capability Local and national account management Reporting

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