Mozilla Case Study Mozilla—a company you’ll likely recognize from its web browser, Firefox— develops open-source software to make the Internet safe and accessible to all. And, as it turns out, creating a space where people feel empowered to learn, create, and collaborate takes an extraordinary act of collaboration. To achieve the company’s mission, product managers, designers, and developers all need to work together, even from different parts of the globe. Across multiple teams, Lucidchart helps Mozilla employees map out applications completely and easily. The web-based diagramming tool saves time and creates a shared understanding amongst the team before they press forward to build powerful software for a powerful Internet experience. Illustrate an entire workflow It all started when Rya

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