Case Study
Moxie Knowledge Helps Southern Cross Get its Internal Knowledge into Shape
Success Story THE BUSINESS CHALLENGE New Zealand’s largest private health insurer, Southern Cross, has improved the quality and reliability of information available to staff and customers by implementing Moxie Knowledge across the organization. With over 800,000 members, representing one in every five New Zealanders, Southern Cross receives over 50,000 calls each month from people inquiring about different health issues, medical procedures,