Moving Money Around the World in One IVR
Moving Money Around the World in One IVR
2 Pagesin international IVR Volumes 11X growth Western Union teamed up with West to help customers worldwide self-serve, and saved millions of dollars along the way. I NTE R N A T I O N A L C H A LLEN G E Western Union is an industry leader in international money transfer, supporting well over 250 million consumer-to-consumer transactions and moving $85 billion in a year. Recognizing that 25 percent of annual volumes originated outside of N
