Moving Forward with Unified Communications Calling in the Experts Doug Soltesz, VP of Information Systems and Technology for Budd Van Lines, has a team of three full-time IT employees supporting 150 users scattered across the nation. With so much ground to cover, he turned to his team of experts at Connection for their in-depth knowledge about unified communications. “I didn’t know all the details of every system—nor was I able to learn all the details,” said Soltesz. “But I knew we wanted features such as hot desking, voicemail with the twin to a cell phone where voicemail messages could be patched to a cell phone or in a WAV file. I knew that we wanted fax on the same numbers.” Connection worked with Soltesz to find a solution that had all of the features he needed to i

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