Custom Disability Solutions (CDS), located in South Portland, Maine, is a division of Reliance Standard Life Insurance Company. CDS offers re-insurance solutions and underwriting, claims, and marketing services to health and life insurance carriers. When CDS wanted to perform a complete desktop refresh, they turned to a trusted IT partner that could lead the way to elevated productivity and improved systems management. Ensuring a Successful PC Refresh How CDS Improved Performance and Productivity by Upgrading to New Systems with Windows 7 Time for a Change Systems Administrator, Evan Flaherty, and his IT team, led the project to implement a desktop refresh at CDS. For a while, CDS had primarily focused on their back- end infrastructure—making their PCs and clients a secon

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