Outreach populates eight behavioral health outpatient sites and four residential sites, with nearly 200 clinicians among those locations. Serving more than 5,000 clients per year, the New York-based agency provides a wide variety of treatments and programs, including drug and alcohol services. Outreach knew the value of better understanding the populations they serve as well as using measurements to help adjust services and operational approaches based on needs. Gaining access to meaningful data Finding success in a value-based payment model requires provider organizations to not only have access to data but the ability to easily understand and leverage the analytics.

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