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Case Study

MontereyCounty Emergency Communications Department (ECD)

MontereyCounty Emergency Communications Department (ECD)

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CASE STUDY: Monterey County Emergency Communications Department (ECD) CUSTOMER PROFILE: Customer: Monterey County Emergency Communications Department (ECD), Salinas, California Solutions: NICE Inform™ Multimedia Incident Information Management Solution, NiceLog® Capture Platform, NiceUniverse® Quality Assurance Solution Results/Benefits: Time savings; efficiency gains; improved service to District Attorneys, supported agencies and citizens; e

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